Privacy Policy

Introduction

Welcome to https://ai-livestream-class-quality-optimization.livebursts.com (hereinafter referred to as “AI Livestream”, “we”, “us”, or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive when you interact with our website, applications, services, and products (collectively, “Services”).

Scope

This policy covers all aspects of your interaction with AI Livestream’s Services, including but not limited to:

Website browsing: When you visit our websites linked to this Privacy Policy.
User accounts: If you create an account on our platform to access our Services.
Communication: Any communications we send to you, such as newsletters, promotional materials, or transactional updates via email, phone calls, or text messages.
Data collection methods: Information gathered through your direct input, device interactions, and automated technologies used by us or third parties.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data handling practices.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data, including:

Account Management: Creating and managing user accounts, including associated profile information.
Payment Processing: Handling payment details for subscription plans or purchases made through our Services.
Financial Transactions: Facilitating financial transactions and maintaining related records.
Purchase History: Recording and storing your purchase-related data.
Device Information: Collecting unique identifiers from your mobile devices to enhance user experience.
Location Data: Gathering location-based information for personalized content delivery (with your consent).
Feedback Collection: Requesting and utilizing customer feedback, reviews, and ratings.
Social Media Integration: Interacting with social media platforms when you choose to connect your accounts.
Product Analysis: Analyzing product usage data to improve our offerings.

Personal Data Collection

AI Livestream collects various types of personal data, including:

Account Details: User names, passwords, email addresses, and any additional profile information provided during account creation.
Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
Financial Data: Bank account numbers (where applicable) for direct payments or refunds.
Purchase Information: Products purchased, quantities, prices, purchase dates, and shipping details.
Device Identifiers: Mobile device model, operating system, unique device identifiers, and IP addresses.
Location Data: GPS coordinates, city, and country when you opt-in for location services.
Feedback and Reviews: Comments, ratings, and suggestions provided by users.
Social Media Profiles: Information from social media platforms when you connect your accounts.
Product Interaction: Usage patterns, page views, and product preferences.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure basic functions of our Services, such as login sessions and language preferences.
Preference Cookies: Remembering your preferences for a personalized experience across our platform.
Analytics Cookies: Tracking website usage to improve performance, security, and user experience.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

AI Livestream retains personal data for as long as necessary or permitted by law:

We keep account information, payment details, and purchase history until your account is inactive or closed.
Financial transaction records are maintained for accounting purposes and tax compliance (as per legal requirements).
We may store other types of personal data for a longer period, if required for legal, regulatory, or business purposes, such as dispute resolution or to protect our rights.

Once the purpose for which data was collected is no longer relevant or required, we will securely delete or anonymize it unless subject to a legal obligation to retain it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
Restriction: Limit our use of your personal data under specific conditions.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Object: Object to the processing of your personal data for legitimate interests or direct marketing purposes.
Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.

To exercise these rights or have any data-related queries, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

AI Livestream reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review this policy periodically for the latest information on our data handling practices.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or to exercise your rights regarding personal data, please contact us:

Email: [email protected]
Address: AI Livestream Privacy Team, [Street Address], [City, State, ZIP Code]